Usability Architect
CircuitCity.com
Richmond, VA, USA
Are you motivated by the desire to make a difference in the business, to work with a highly talented set of peers, and to work on challenging projects?
As CircuitCity.com continues to develop as a critical sales and retention channel, usability has become a core discipline that ensures the success of our web projects. The Information Architect will be responsible for defining and maintaining industry-leading customer experiences for CircuitCity.com.
Essential Duties & Responsibilities: (Other duties may be assigned)
- Understanding business objectives and user wants, needs and expectations
- Defining and maintaining user-friendly taxonomies, navigational structures, and processes
- Creating information architectures, interaction diagrams, transactional flow charts, wireframes, and prototypes
- Creating content matrices
- Working with the Customer Insights department to plan, execute and analyze quantitative and qualitative research
- Facilitating collaborative work sessions
- Planning long-term user experience measurement
- Synthesizing research; translating research to solutions
- Modeling behavior and process/task flows
- Creating persona/scenarios/storyboards
- Defining user requirements
- Planning, facilitating, analyzing and reporting on usability testing
- Consulting on the visual design and development of user interfaces
- Evangelizing usability concepts within the eCommerce Team and to external business stakeholders
- Staying actively involved in the Usability/Information Architecture/Human Computer Interaction professions; staying current on all important usability and IA research and solutions attending and presenting at industry conferences, networking with other leaders in the field
Preferred Education and/or Experience:
- Master's Degree in Human Factors Engineering, Psychology, or equivalent strongly preferred. Bachelor's degree required.
- 3-5 years leading and conducting a variety of usability, information architecture, and user interface design activities for Websites in an interactive agency or large corporate environment.
- Active membership in the Usability Professionals Association or other Information Architecture or HCI-based professional organizations
Technical Requirements:
Computer Skills: Microsoft Office, Adobe Photoshop, Macromedia Dreamweaver, and Visio; experience using content management systems; and experience with usability testing software/systems preferred
If you would like to hear more, please forward an updated copy of your resume to RecruiterT@circuitcity.com.
As we continue to transform our organization to better meet the needs of our customers, there are many opportunities to contribute to the future success of Circuit City. Put your strengths to work with us and apply today!
Received: 18-Apr-08
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