2004
37signals (2004). Defensive design for the web: How to improve error messages, help, forms, and other crisis points. . Indianapolis, IN: New Riders Publishing.
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Aykin, N. (Ed.) (2004). Usability and internationalization of information technology. Mahwah, NJ: Lawrence Erbaum Associates.
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Bødker, K., Kensing, F., & Simonsen, J. (2004). Participatory IT design: Designing for business and workplace realities. Cambridge, MA: The MIT Press.
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Bowman, D. A., Kruijff, E., LaViola, J. J., & Poupyrev, I. (2004). 3d user interfaces: Theory and practice. Boston, MA: Addison-Wesley.
Publisher's Page: http://www.awprofessional.com/title/0201758679
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Burns, C. M., & Hajdukiewicz, H. R. (2004). Ecological interface design. Boca Raton, FL: CRC Press.
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Courage, C., & Baxter, K. (2004). Understanding your users: A practical guide to user requirements: Methods, tools, and techniques. San Francisco, CA: Morgan Kaufmann Publishers.
Publisher's Page: http://www.bh.com/mk/default.asp?ISBN=1-55860-935-0
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Diaper, D., & Stanton, N. A. (Eds.) (2004). The handbook of task analysis for human-computer interaction. Mahwah, NJ: Lawrence Erbaum Associates.
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Dillon, A. (2004). Designing usable electronic text. 2nd ed. Boca Raton, FL: CRC Press.
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Also published by London, UK: Taylor & Francis.
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Fowler, S., & Stanwick, V. (2004). Web application design handbook: Best practices for web-based software. San Francisco, CA: Morgan Kaufmann Publishers.
Publisher's Page: http://www.bh.com/mk/default.asp?ISBN=1-55860-752-8
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Gay, G., & Hembrooke, H. (2004). Activity-centered design: An ecological approach to designing smart tools and usable systems. Cambridge, MA: The MIT Press.
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Harris, R. A. (2004). Voice interaction design: Crafting the new conversational speech systems. San Francisco, CA: Morgan Kaufmann Publishers.
Publisher's Page: http://www.bh.com/mk/default.asp?ISBN=1-55860-768-4
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Holtzblatt, K., Wendell, J. B., & Wood, S. (2004). Rapid contextual design: A how-to guide to key techniques for user-centered design. San Francisco, CA: Morgan Kaufmann Publishers.
Publisher's Page: http://www.bh.com/mk/default.asp?ISBN=0-12-354051-8
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Karat, C.-M., Blom, J. O.; Karat, J. (Eds.) (2004). Designing personalized user experiences in ecommerce. Dordrecht, The Netherlands: Kluwer Academic Publishers.
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Löwgren, J., & Stolterman, E. (2004). Thoughtful interaction design: A design perspective on information technology. Cambridge, MA: The MIT Press.
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McCarthy, J., & Wright, P. (2004). Technology as experience. Cambridge, MA: The MIT Press.
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McDonagh, D., Hekkert, P., van Erp, J., & Gyi, D. (Eds.) (2004). Design and emotion. Boca Raton, FL: CRC Press.
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Mirel, B. (2004). Interaction design for complex problem solving: Developing useful and usable software. San Francisco, CA: Morgan Kaufmann Publishers.
Publisher's Page: http://www.bh.com/mk/default.asp?ISBN=1-55860-831-1
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Norman, D. A. (2004). Emotional design: Why we love (or hate) everyday things. New York, NY: Basic Books.
Author's Page: http://www.jnd.org/books.html
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Schaffer, E. (2004). Institutionalization of usability: A step-by-step guide. Boston, MA: Addison-Wesley.
Publisher's Page: http://www.awprofessional.com/title/032117934X
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Ware, C. (2004). Information visualization: Perception for design. 2nd ed. San Francisco, CA: Morgan Kaufmann Publishers.
Publisher's Page: http://www.bh.com/mk/default.asp?ISBN=1-55860-819-2
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Williams, J. R. (2004). Developing performance support for computer systems: A strategy for maximizing usability and learnability. Boca Raton, FL: CRC Press.
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