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Information Architect
Empathy Lab
Conshohocken, PA, USA


Empathy Lab, an interactive agency in suburban Philadelphia, is seeking senior-level Information Architects for short- and long-term engagements.

The Information Architect (IA) is responsible for all aspects of the user-centered design process, from user research through design implementation. This person will design, lead, and analyze user research activities and leverage the findings into cohesive site architectures, wireframes, and functional specification documentation for web sites and applications. The IA will collaborate closely with strategists, account managers, designers, and developers to create the best possible user interactions and task flows while being mindful of key branding and marketing concerns.


  • Design, lead, and analyze user research and usability testing initiatives
  • Develop personas and scenarios to inform the design process
  • Strategize with client and team regarding task analysis and task completion user flows
  • Create content hierarchies, site maps and navigational models that are aligned with the defined, and/or expected, user experience and business requirements
  • Create wireframes that illustrate site layout, navigation, controls, and content prioritization
  • Articulate user experience issues and concerns and overall design principles to team members and clients
  • Translate complex concepts into interactive experiences through the design and/or implementation of Web site architectures
  • Collaborate with designers on visual comps and provide input from an information architecture perspective
  • Focus on HCI and user centered design principles and uses these elements as foundation for design solutions and informational approach
  • Consult on any changes to information flow during site build


  • Ability to lead user-centered design initiatives from inception through implementation
  • Ability to collaborate with designers, strategists, managers, and technologists
  • Ability to communicate design rationale to internal team as well as clients
  • Ability to address user needs in the context of business goals, branding, and requirements
  • 3+ years of professional experience as an Information Architect, User-Experience Architect, or Interaction Designer (agency experience preferred) Bachelors Degree in psychology, design, or computer science
  • Extensive experience in information design and user scenarios
  • Excellent written and verbal communication skills

To apply, please send a resume and work samples (site maps, wireframes, research plans, etc) to Deb Gelman, Director of Information Architecture, at dgelman@empathylab.com.


Received: 17-Jul-07



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