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Ackerman & Halverson, 1998

Ackerman, M. S., & Halverson, C. (1998). Considering an organization's memory. Proceedings of CSCW 98, 39-48. New York, NY: ACM.
PDF: http://www.eecs.umich.edu/~ackerm/pub/98b24/cscw98.om.pdf
CiteSeer: http://citeseer.ist.psu.edu/ackerman98considering.html

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