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Bardram, 1998

Bardram, J. (1998). Designing for the dynamics of cooperative work activities. Proceedings of CSCW 98, 89-98. New York, NY: ACM.
PDF: http://www.daimi.au.dk/~bardram/docs/cscw98-bardram.pdf
PDF: http://www.daimi.au.dk/PB/536/PB-536.pdf