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Bjerknes & Bratteteig, 1995

Bjerknes, G., & Bratteteig, T. (1995). User participation and democracy: A discussion of Scandinavian research on system development. Scandinavian Journal of Information Systems, 7, 1, 73-98.
http://www.ifi.uio.no/~tone/Publications/Bjerk-bratt-sjis-i95.html
PDF: http://www.e-sjis.org/journal/volumes/volume07/articles/no1/04_bjerknes_p73-98.pdf

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