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Blomberg et al., 1997

Blomberg, J., Suchman, L., & Trigg, R. H. (1997). Reflections on a work-oriented design project. In Bowker, G. C., Star S. L., Turner W., & Gasser L. (Eds.), Social science, technical systems, and cooperative work: Beyond the great divide, 189-215. Mahwah, NJ: Lawrence Erlbaum Associates.