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Brown et al., 2000
Brown, B. A. T., Sellen, A. J., & O'Hara, K. P. (2000). A diary study of information capture in working life. Proceedings of CHI 2000, 438-445. New York, NY: ACM.
PDF: http://www.dcs.gla.ac.uk/~barry/papers/Diary%20study-chi%20paper.pdf
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