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Harker & Eason, 1999

Harker, S., & Eason, K. (1999). The use of scenarios for organizational requirements generation. Proceedings of 32nd Annual Hawaii International Conference on System Sciences, January 5-8, 1999, Maui, Hawaii, USA, Volume 3. IEEE Computer Society.
PDF: http://www.computer.org/proceedings/hicss/0001/00013/00013054.PDF

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