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Hornbæk & Frøkjær, 2005

Hornbæk, K., & Frøkjær, E. (2005). Comparing usability problems and redesign proposals as input to practical systems development. Proceedings of CHI 2005, 391-400. New York, NY: ACM.
PDF: http://www.diku.dk/~kash/papers/CHI2005_hornbaek.pdf

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