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John & Kieras, 1994

John, B. E. & Kieras, D. E. (1994) The GOMS family of analysis techniques: Tools for design and evaluation. School of Computer Science Technical Report CMU-CS-94-181, Human-Computer Interaction Institute Technical Report CMU-HCII-94-106. Pittsburgh, PA: Carnegie Mellon University.

This technical report has also been published as two papers in ACM Transactions on Computer-Human Interaction:

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