Kessner et al., 2001
Kessner, M., Wood, J., Dillon, R. F., & West, R. L. (2001). On the reliability of usability testing. CHI 2001 Extended Abstracts, 97-98. New York, NY: ACM.
Kessner, M., Wood, J., Dillon, R. F., & West, R. L. (2001). On the reliability of usability testing. CHI 2001 Extended Abstracts, 97-98. New York, NY: ACM.