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Kinoe, 1991
Kinoe, Y. (1991). Applying formal verbal protocol analysis to practical usability evaluation. In H.-J. Bullinger (Ed.), Human aspects in computing: Design and use of interactive systems and work with terminals, 609-613. Proceedings of HCI International 91, Volume 1. Advances in Human Factors/Ergonomics, Volume 18A. Amsterdam, The Netherlands: Elsevier.
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