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Kurosu et al., 1997

Kurosu, M., Matsuura, S., & Sugizaki, M. (1997). Categorical inspection method: Structured heuristic evaluation (sHEM). Proceedings of 1997 IEEE International Conference on Systems, Man, and Cybernetics, October 12-15, 1997, Orlando, Florida, USA, 2613-2618.

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