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Löwgren, 1995

Löwgren, J. (1995). Perspectives on usability. IDA Technical Report LiTH-IDA-R-95-23. Linköping, Sweden: Department of Computer and Information Science, Linköping University.
PDF: http://www.ida.liu.se/labs/aslab/groups/um/publications/R-95-23.PDF

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Usability