Quesenbery, 2001
Quesenbery, W. (2001). What does usability mean: Looking beyond 'ease of use.' Proceedings of 48th Annual Conference Society for Technical Communication.
http://www.wqusability.com/articles/more-than-ease-of-use.html
Quesenbery, W. (2001). What does usability mean: Looking beyond 'ease of use.' Proceedings of 48th Annual Conference Society for Technical Communication.
http://www.wqusability.com/articles/more-than-ease-of-use.html
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