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Schmidt & Simone, 1996

Schmidt, K., & Simone, C. (2000). Mind the gap! Towards a unified view of CSCW. Proceedings of COOP2000, 4th International Conference on the Design of Cooperative Systems, May 23-26, 2000, Sophia Antipolis, France. Sophia Antipolis, France: INRIA.
PDF: http://www.itu.dk/people/schmidt/papers/mind_the_gap.pdf
CiteSeer: http://citeseer.ist.psu.edu/schmidt00mind.html

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