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Shneiderman, 1998

Shneiderman, B. (1998). Designing the user interface. Strategies for effective human-computer interaction. 3rd ed. Reading, MA: Addison-Wesley. Booksite: http://www.aw-bc.com/DTUI/, http://www.awprofessional.com/titles/0-201-69497-2/website/.
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