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Shum, 1991

Shum, S. (1991). Cognitive dimensions of design rationale. Proceedings of HCI 91, 331-344. Cambridge, UK: Cambridge University Press. Also published as Technical Report EPC-1991-114. Cambridge, UK: Rank Xerox.
PDF: http://kmi.open.ac.uk/people/sbs/docs/SBS-HCI-1991.pdf
PDF: http://www.xrce.xerox.com/Publications/Attachments/1991-114/EPC-1991-114.pdf

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Design Rationale